HOW IT WORKS - FAQ's

Please read below to gain a better understanding of the products and how they work. If you have any additional questions please feel free to contact us and we will get back to you.

OUR PROGRAMS

What to expect from The Skinny Caffe products
:

We make it priority to source the best possible ingredients that are 100% safe and you can rest assured that you are in safe hands when purchasing from The Skinny Caffe.

The benefits our customers have experienced:

  • Helping you to achieve weight loss.
  • Our programs will help to increase your Metabolism.
  • Whilst taking these products you will notice they help decrease cravings.
  • Help boost your energy levels.
  • Reduction of bloat and benefits to help you have glowing radiant skin.
  • Improved your skin complexion.
  • Increase your stamina & fitness levels
  • The products have also been said to help with Anti-aging.

On our homepage the transformation images and testimonials suggest these points.

What shall I eat whilst on The Skinny Caffe programs?
We recommend a healthy balanced diet and drinking plenty of water to ensure you are hydrated doing this will support faster weight loss results. View our 'Skinny Tips' section for more information of how we would recommend to eat generally and whilst on program with us.

When is best to drink the Coffee/Tea?
Coffee - If you are using our Skinny Coffee we recommend to consume one cup per day every morning.

Tea - You will consume the daytime tea every day whilst on program. Every alternative day you will take a BedTime Tea a couple of hours before you go to sleep.

Hot Chocolate - Any time of the day but we find drinking Hot Chocolate at night always feels best.

Can I use The Skinny Caffe products whilst pregnant?
Coffee - There are no dangerous ingredients present but we would recommend speaking to your GP to ensure you are able to do so.

Hot Chocolate - There are no dangerous ingredients present but we would recommend speaking to your GP to ensure you are able to do so.

Tea - We would recommend waiting until you are no longer pregnant to participate in our Tea program.

How many drinks per day can I have?
You can enjoy 1-3 cups per day. We advise always having a minimum of one. But like tonnes of our customers if you love the products and are getting the results you want feel free to have up to 3 per day.

Am I entitled to a refund?
You can only ever get a refund when your The Skinny Caffe products are unopened if they are opened we are unable to provide a refund for the product. The refund policy can be found in the footer of our website. Subscription orders are non-refundable.

I have a discount code how can I use this?
No worries babe! You can enter this when completing the checkout process. Please be aware that some discount codes only work on specific products or have set rules applies to the code.

CAN I USE THERMOSYN WITH THE OTHER DRINKS?
Yes you can combine Thermosyn with any of our other weight loss drinks. We recommend only consuming 1 of our drink programs per day whilst also using Thermosyn.

Are the products suitable for vegetarians?
Yes. Yes Yes!!

Are the products suitable for vegans?
Yes they are babe!

Does the products contain Gluten?
No, there are no gluten in our tea or coffee programs.

Is there any Soy in the products?
No, there is no soy in our products.

Is there any dairy in the products?
Our products are dairy free.

Do the products contain egg?
No, our products are egg free.

Is there any added sugar in the products?
No, we don't add any sugar!

Can I cancel my subscription?

Please see our ‘Subscription Policy Page'

What program is best for me?
Unless you have allergies, then it is a case of which drink would you most prefer if you was ordering from your favourite coffee shop/restaurant/cafe?

SYRUPS

How many calories are in the Skinny Syrups?
There are zero calories, they are calorie free!

How much sugar are in the Skinny Syrups?
Thankfully our syrups are sugar free. They are also Fat Free.

PANCAKES

What makes your Pancakes different?
They are low calorie portion controlled pancakes that taste great and are a healthier alternative to a pancake. They also go great with our Zero Calorie Skinny Syrups.

GIFT VOUCHERS

How do they work?
If you order a gift voucher for yourself or a loved one we will email you your online code that can be used. This cannot be transferred for money.

SLIMMING MEAL PLANNING FOOD DIARIES

WHAT ARE THEY USED FOR?
They are great to track your progress, set targets and goals and see how far you have came on your weight loss journey.

ARE ALL OF THE FOOD DIARIES THE SAME?

Yes they all come with Weight loss chart, measurement chart, Meal planning, goal and motivation pages, weight loss jar, favourite food pages and 8 week of food diary with a reflection page at the end of each week.

THERMOSYN

WHAT IS THERMOSYN?

Thermosyn are our approved weight loss capsules which are extremely popular. Learn more about what Thermosyn does and how it can help you by clicking here

SHOW ME THERMOSYN TESTIMONIALS
Click here to read how Abbey lost 4lbs in 2 days.

WHERE CAN I FIND REVIEWS ON THE PROGRAMS?

Click here to view reviews on The Skinny Caffe products.

 

GENERIC QUESTIONS 

Do you ship Worldwide and how much is shipping?
Yes we do ship Worldwide and delivery is FREE when you spend above £15.00. Please see our ‘Delivery Schedule & Policy Page’ 

What happens if I order an 'out of stock' or 'pre order' product with other items? 
We will always do our best to ensure you are aware that it is a pre-order or out of stock product. If you order this on its own we will send it when the product is available. Please avoid ordering a pre order or oos item along with other items if you want to receive the other items fast. It would be better to check with us if you are unsure or to place two separate orders.

Question not answered?
For any other questions please contact our customer service department click here.

Is there anything else I need to know?
We are a reputable company that has sold into over 145+ countries and have helped thousands of people worldwide get results they deserve. We are a trusted brand and you can shop online securely and with confidence.

 


In a Nutshell..

◙ Free Worldwide Shipping 

◙ Gluten Free 

◙ Great Tasting 

◙ Instant - Enjoy on the go 

◙ Dairy Free 

◙ Egg Free 

◙ Soy Free 

◙ All Natural & Safe 

◙ Vegan Friendly 

◙ Vegetarian Friendly.

     

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